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Exchange Server 2010 SP3 Databases are not mounting after the recovery process

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Hi,

We are using Exchange server 2010 SP3 in our office. Databases are stored in an ISCSI drive mapped with the exchange. We are taking daily full backup of my Exchange server using Symantec Backup exe 2012. As a testing purpose I created a test environment same like my existing live environment to check the disaster recovery and backup. Thankfully disaster recovery worked well and I am able to open the exchange management console and powershell. But I am not able to mount the recovered databases ending with an error saying "Couldn't mount the database that you specified. Specified database: officialrecover; Error code: An Active Manager operation failed.........." and even I am not able to use the utility eseutil.exe to the database with an error "access to source database failed with jet error 1811". I am able to create a new database and mount it.

I am using Windows Server Ent 2008 R2 64 Bit with Exchange Server 2010 SP3 in the Live environment with 3 partitions called C (279 GB), E (4.46 TB, ISCSI), F (976 GB) in my Live environment.

For test it is Windows Server Ent 2008 R2 64 Bit with Exchange Server 2010 SP3 with 3 partitions C (240 GB), E (1.4 TB), & F (240 GB).

Please help me with your valid comments to solve and mount the database and close the issue for ever.

With Regards

Jay




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